Doesn’t work on mobile

  • Hi Team,

    I added a new pop up, it works on desktop but doesn’t work on mobile, why ?

    Invest101

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Jawad Ahmed

    (@jawada)

    Hi @invest101hk

    Thank you for reaching out and we apologize for any inconvenience. I did check the page and I no popup shows for me. Do you mean it is not mobile responsive or it doesn’t show at all.

    Please reach us at our dedicated support forum with the deatails and we will assist you in the runtime. You can visit us at?https://help.popup-builder.com/en/, where you’ll find options to chat with us or send an email. Our team is here to help and will be happy to address any concerns you may have.

    Best regards,

    Thread Starter invest101hk

    (@invest101hk)

    Hi Jawad,

    Thanks for checking, there was pop up showing on the page, the event is set for “on hover” and triggered at the custom class “wp-image-9770”.

    I want to set the event to “On Scroll” but the plugin doesn’t allow me to do that, do you have any solution for this ?

    Plugin Support Jawad Ahmed

    (@jawada)

    @invest101hk

    Trigger is a premium feature, you can check more about it here. How to Trigger a Popup by Scrolling — https://help.popup-builder.com/en/article/how-to-trigger-a-popup-by-scrolling-1m66y6f/

    Best Regards

Viewing 3 replies - 1 through 3 (of 3 total)
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