Error Message

  • Resolved kateharris

    (@kateharris)


    1 week, 6 days ago

    Hey everyone! I just went to do a little work on this site and this message appeared when I attempt to edit any of the pages. I’m assuming it’s referring to Kadence Blocks. Would anyone know what I can do to fix it, please and thank you?

    I don’t have a KB Toolbar Libray plugin installed, just the Kadence AI Starter Templates and Kadence Blocks. I also have Code Snippets, Popup Box and Yoast SEO for the installed and active plugins.

    The “kb-toolbar-library” plugin has encountered an error and cannot be rendered

    Kate

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter kateharris

    (@kateharris)

    When I open a page to edit it, each block which was previously added, now says “This block has encountered an error and cannot be previewed”

    michael-levelup

    (@michaeltarongoy)

    Hi there,

    We’d love to help you on this.

    While I don’t encounter the issue on my website, could you tell me this info so I can better assess what the issue is?

    • Your website’s WordPress version.
    • Your website’s Server Info. You can take a screenshot of it by going to Dashboard >> Tools >> Site Health. Here’s mine for your reference: https://nimb.ws/UfGD54t

    Also, could you try our troubleshooting steps of deactivating other plugins? Here’s our guide: https://www.kadencewp.com/help-center/docs/kadence-theme/temporarily-deactivating-plugins/

    Let us know how we could help you further.

    Kind Regards,
    Michael Taro

    Thread Starter kateharris

    (@kateharris)

    Hey Michael,

    Thank you for coming back to me.

    How funny! I checked the site just now, and of course the problem has magically disappeared. No need for any more help. Thank you so much though!

Viewing 3 replies - 1 through 3 (of 3 total)
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