• Resolved csomosd

    (@csomosd)


    I am encountering an issue while attempting to manually update the GeoIP database. Upon clicking the “Update Now” button, I receive the following error message:

    Error: Unexpected HTTP status code 0 while downloading GeoIP database from: https://cdn.jsdelivr.net/npm/geoLite2-city/GeoLite2-City.mmdb.gz (Link is good)

    Following the guidance from the faq page (The GeoIP database isn’t downloading section), I downloaded the database file from the provided link and manually placed it in the appropriate folder. However, despite completing these steps, the countries are still not being displayed correctly.

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  • Plugin Support Matthew

    (@mhdizmni)

    Hi @csomosd,

    Thank you for opening the thread!

    Could you please confirm that you have put the GeoLite2-City.mmdb file at /wp-content/uploads/wp-statistics/?

    Additionally, we would appreciate it if you could share your site URL with us so we can check it directly.

    Thank you for your cooperation!

    Regards

    Plugin Support Matthew

    (@mhdizmni)

    Dear @csomosd,

    We will mark this thread as “resolved” since we haven’t heard back from you in a while.

    Please feel free to reopen it or create a new one if you still need help or have any further questions.

    Thank you!

    Regards,
    Matthew

Viewing 2 replies - 1 through 2 (of 2 total)
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