• How can you allow yourself to brake sites before update is done? Do you think people sit 24 hours infront of PC and wait for your update? Because of this, people may have faulty website, not even knowing. What is wrong with you!? Stop doing this! Stop braking websites before updates

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  • Theme Author creativethemeshq

    (@creativethemeshq)

    Hello @weair,

    It’s sad to hear that you have encountered problems with the theme.

    But please tell us, what really broke, could you please open a support ticket or at least explain better the problem you are encountering?

    There could be a lot of problems, from updates not finishing successfully (something that we don’t control) to specific configurations of setups.

    Why leaving a bad review without even trying to contact us?
    We are always here and ready to help/guide everyone, no matter if the problem is coming from us or not.

    These told – please open a new thread in the support form and explain your problem and I am more than sure that we will be able to assist you.

    I manage dozens of websites built with this theme, and I have never had any problems with updating. I guess the problems are due to the server problems or installed plugins which cause incompatibility problems. WordPress is a very dynamic system, so updates can cause problems not only with the template update, but also with the plugins or the content management system itself. It is your problem if you dont create site backups. It is even bigger problem if server doesnt create backups. In addition, use the website uptime monitor to know when your website is down so that you can restore your backup as quickly as possible. Also, you can turn off automatic updates, and do them manually and see if everything is OK.

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