• Resolved Michael Nelson

    (@mnelson4)


    Hi I’m the developer of another plugin, Print My Blog.

    A user of mine reported getting an error which actually originated in Hustle’s JS code.

    This is what I saw in my browser’s console, from `hustle-ui.js:formatted:6547:60

    Uncaught TypeError: e(...).find(...).filter(...)[0] is undefined

    ????trapFocus hustle-ui.min.js:formatted:6547

    ????slideinLoad hustle-ui.min.js:formatted:5838

    ????setTimeout handler*HUI.slideinLoad hustle-ui.min.js:formatted:5833

    ????showModule front.min.js:1

    ????displayModule front.min.js:1

    ????display front.min.js:1

    ????exitTimer front.min.js:1

    ????setTimeout handler*4859/exit_intentTrigger/this.setExitTimer front.min.js:1

    ????exit_intentTrigger front.min.js:1

    ????Underscore 3

    ????jQuery 11

    ????exit_intentTrigger front.min.js:1

    ????displayOnTrigger front.min.js:1

    ????handleDisplay front.min.js:1

    ????initialize front.min.js:1

    ????View front.min.js:1

    ????s front.min.js:1

    ????s front.min.js:1

    ????1225 front.min.js:1

    ????N Underscore

    ????1225 front.min.js:1

    ????1225 front.min.js:1

    ????i front.min.js:1

    ????<anonymous> front.min.js:1

    ????<anonymous> front.min.js:1

    ????<anonymous> front.min.js:1
    hustle-ui.min.js:formatted:6547:60

    It’s a bit hard for me to figure out what’s going on by reading the minimized code, but as I read it, the line that’s throwing the error is looking for the first button or link it or form input it can find in the popup and then focusing on that. That’s handy, but for some reason it’s not finding anything, and then indexing into an empty array (hence why it’s saying ...[0] is undefined). The code should be more defensive, and double-check it finds something in the query before indexing into it (eg

    var thing_to_focus_on = e(…).find(…).filter(…);
    if(thing_to_focus_on.length > 0){
    thing_to_focus_on.focus();
    }

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Kris – WPMU DEV Support

    (@wpmudevsupport13)

    Hi @mnelson4

    I hope you are doing well today.

    I pinged our Hustle Team to review your query. We will post an update here as soon as more information is available. Thank you for your patience while we look into this further.

    Kind Regards,
    Kris

    Plugin Support Kris – WPMU DEV Support

    (@wpmudevsupport13)

    Hi again @mnelson4

    We have made some additional tests on our lab site, but as we do not know your plugin well and your client site setup (Print My Blog plugin setup mainly) it will be hard to point out the main issue.

    1. Can you in the first place replace Hustle core files or re-install Hustle and see if the error will be still visible?
    2. Does your client site use any cache plugin that has an assets optimization feature, and if so disable that plugin and see if can you still replicate the same error?
    3. Also, just in case, would you please run a conflict test? Please deactivate all plugins except Print My Blog and Hustle and check if the problem is gone. If so, then enable all plugins one by one and find which one is having a conflict. If there is no positive result, switch to the default WordPress theme like 2019, and see if it works. Before this test, we recommend full site backup or running this test on the staging site.

    Please let us know about the results.

    Kind Regards,
    Kris

    Thread Starter Michael Nelson

    (@mnelson4)

    Hi Kris,

    thanks for your prompt and detailed reply.

    I’m not clear: have you made any changes based on my feedback? (The problem being some Javascript code that’s calling focus() on a query that might not have found anything.) If I had access to your source code I bet I could point out the exact line that’s causing the problem. That’s not available to fellow developers somewhere is it?

    Is what you’re suggesting just standard first steps for all issues reported?

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @mnelson4

    I hope you are doing well.

    The plugin conflict is always the first step, as the title indicated “Javascript error while using with Print My Blog plugin” Initially it indicated a conflict between Hustle and your plugin https://www.ads-software.com/plugins/print-my-blog/, so our QA team tested both plugins but it worked well hence why our request.

    But I did some further tests and the problem isn’t between them, thanks for reporting.

    The issue occurs indeed when there is no anchor, button, input or text area which is rare in the PopUp, usually, we have the close button, regardless of whether the Print My Blog is enabled or not.

    That said, I found the steps to replicate by hiding the close and “Add “Never see this message again” link”

    That script error should not affect any other PopUp functionality but I agree it needs to be improved, I see you were able to bypass the issue it was causing on your plugin as well https://www.ads-software.com/plugins/print-my-blog/#developers

    Best Regards
    Patrick Freitas

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @mnelson4,

    Since we haven’t heard from you for a while. I’ll mark this thread as resolved for now. Please feel free to open a new thread if you need any further assistance.

    Best Regards
    Nithin

Viewing 5 replies - 1 through 5 (of 5 total)
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