Hi there,
Thank you for your contacting me again.
The error message indicates that there’s an issue with the WordPress REST API, which is essential for many of the advanced features in WordPress, including the Elementor page builder. Here are some steps you can take to troubleshoot and resolve this issue:
1. Check Permalinks Settings
Sometimes, simply re-saving the permalinks can resolve REST API issues.
- Go to Settings > Permalinks.
- Click the Save Changes button without making any changes.
2. Disable Plugins
A plugin conflict might be causing the issue.
- Deactivate all plugins except Elementor.
- Check if the issue persists. If it doesn’t, reactivate your plugins one by one to identify the conflicting plugin.
3. Switch to a Default Theme
Your theme might be interfering with the REST API.
- Temporarily switch to a default WordPress theme like Twenty Twenty-One.
- Check if the issue persists. If it doesn’t, the problem might be with your theme.
4. Check .htaccess File
If you’re using an Apache server, issues with the .htaccess file can affect the REST API.
- Backup your current
.htaccess file.
- Replace it with the default WordPress
.htaccess content:plaintextCopy code# BEGIN WordPress <IfModule mod_rewrite.c> RewriteEngine On RewriteBase / RewriteRule ^index\.php$ - [L] RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule . /index.php [L] </IfModule> # END WordPress
5. Check Server Configuration
Server misconfigurations can affect the REST API.
- Ensure that the server is running the required PHP version (Elementor requires at least PHP 7.0).
- Check server error logs for any relevant messages.
6. Check WordPress Address (URL) and Site Address (URL)
Inconsistent URLs can cause REST API issues.
- Go to Settings > General.
- Ensure that both the WordPress Address (URL) and Site Address (URL) are correct and match each other.
7. Check for REST API Block
Some security plugins or server settings might block the REST API.
- Ensure that no security plugin is blocking the REST API.
- If you have a firewall, ensure that it’s not blocking the REST API endpoints.
8. Enable Debugging
Enabling debugging can help identify the root cause.
- Add the following lines to your
wp-config.php file:phpCopy codedefine('WP_DEBUG', true); define('WP_DEBUG_LOG', true); define('WP_DEBUG_DISPLAY', false);
- Check the
wp-content/debug.log file for any errors related to the REST API.
9. Check REST API Endpoints
Use a tool like Postman or your browser’s developer tools to check if the REST API endpoints are working.
- Visit
https://yourdomain.com/wp-json/ to see if the REST API is accessible.
10. Check for CORS Issues
Cross-Origin Resource Sharing (CORS) issues can affect the REST API.
- Ensure that your server’s CORS policy is not blocking the REST API requests.
If you’ve tried all the above steps and the issue persists, it might be a deeper server configuration issue or a problem specific to your hosting environment. In that case, contacting your hosting provider for assistance would be advisable.
If you need further assistance, please let me know!
Kind regards,
