Bug with Screen Options

Hi @artisanweb ,

Thank you for reaching out and bringing this issue to our attention.

This looks like a bug in our plugin. We already created an internal bug ticket for this, and I added your case. Thanks for all the details. I will definitely pass it along to our devs.

I am unable to provide an exact date or time estimate for when this bug will be fixed, but you’ll be notified when there are any updates.

If you do have other concerns or issues you need help with, please create another ticket, as it helps us track different issues.

Again, thank you for your patience. Hang in there.

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Internal Bug Ticket Reference: TECTRIA-438

Hi there,

We prioritize bugs by taking into consideration the number of users impacted as well as how the bug impacts one’s ability to run an event/sell tickets. We don’t have a specific timeline as to when this issue will be resolved, but trust that our team is aware. Our team communicates updates and bug fixes in our newsletter and via our changelog.

I’m happy to help if any other questions are coming up around this topic, otherwise I’ll go ahead and close this ticket.

Thanks again for reporting this issue and for using The Events Calendar! Have a great day.

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Internal Bug Ticket Reference: TECTRIA-438

This bug is preventing the Ticket metabox from appearing on my Events posts. I had to reset the metaboxhidden_tribe_events meta_key to a:0:{} in the usermeta table to be able to use the Event Tickets plugin. This should be fixed as soon as possible!

• This reply was modified 4 weeks, 1 day ago by bekee. Reason: Clarity