Safari issue: Auto scroll to GiveWP form

Hi @christopherdl,

I hear you.

You are running into a bug that we’ve recently discovered. We already have a report for it, as you can see in here — https://feedback.givewp.com/bug-reports/p/visual-builder-forms-automatically-scroll-to-donation-button-in-safari.

While I do not have a timeline on when this will be corrected, I’ve already included this on the bug report, and you can check out that post to see when a fix for it has been released.

For now, you can create an option-based form while we resolve this bug. The issue only happens for forms built using our Visual Form Builder and then viewed on the Safari browser.

To create a new form using our previous option-based editor, you can go to Donations → All Forms then, on the top-right hand side, click on “Switch to Legacy View”. On the legacy view, click on “Add Form” at the top-left hand side.

You can view this screen recording for further guidance on that — https://www.loom.com/share/043e5a64202e4057a4733e34d23af604?sid=5c08fc63-a2a5-42ed-9a73-89b4fd6a7785.

I know that this is not the most ideal solution, but hopefully, it can be useful in your current situation.

Please let me know if you have further questions.

I’m always happy to help!

Hi, @christopherdl.

It’s been a while since we’ve heard back, and I know troubleshooting needs a little extra time. I’m marking this as resolved for now, but if you still have questions, you can send them along right here, and I’ll be happy to hop back in.

Have a great day!