the orde rin the backend in not shown in frontend

  • Resolved tom84

    (@tom84-1)


    1 month, 1 week ago

    Hello,

    thanks a lot for your plugin. On our site it is not working. Unfortunately, the change to the order made in the backend is not reflected in the frontend. We deleted cache etc. What could be the reason?

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support beatrice12

    (@beatrice12)

    Hi @tom84-1,

    Thanks for reaching out to us!

    It might be an issue caused by a plugin or your theme.

    I recommend installing this plugin: https://www.ads-software.com/plugins/health-check/

    After you install and activate the above plugin it has a Troubleshooting mode that allows you to have a vanilla WordPress session, where all plugins are disabled, and a default theme is used, but only for your user – your visitors will still see the normal website.

    Go to its troubleshooting mode and only activate SCPO and see if it works correctly with a default WordPress theme (Twenty Twenty-One for example) and no other plugins.

    Please let me know how it goes and what you find!

    Warmly,

    Beatrice.

    Plugin Support beatrice12

    (@beatrice12)

    Marking this support thread as resolved due to inactivity. If you have any other questions or need further help please open a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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