• Resolved sip24

    (@sip24)


    Hi,
    This error has been discussed on the forum pages many times. I have taken into account all the recommendations, but nothing helps. It has been 2 years since the last discussion. Perhaps something has changed.
    The plugin only includes IPv4 addresses. Cloudflare WAF includes server addresses with the SKIP rule.
    Diagnostics shows an error. I would like to fix it. I sent the diagnostic results to [email protected] with the username sip24. Please help.

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  • Plugin Support wfmargaret

    (@wfmargaret)

    Hi @sip24,

    Thanks for reaching out. From the diagnostics, the connectivity error is related to IPv6. Cloudflare will assign an IPv6 address to a site, but your host hasn’t, so an error is normal to see there and can be ignored. Having a successful IPv4 connection on your site’s Diagnostics page is enough.

    If you see any intermittent issues with the scanner, please enable Use only IPv4 to start scans on the Scan Options page. You can read more about other possible side-effects of the IPv6 connectivity failure here: https://www.wordfence.com/help/tools/diagnostics/#ipv6

    Thanks,
    Margaret

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