• Resolved sootsnoot

    (@sootsnoot)


    I installed this plugin 1.3.1 along with the Import and export users and customers plugin 1.27.5 on a new WordPress installation of 6.6.2 with BuddyPress 14.1.0 and Force Login 5.6.3. When I tried to import a new user from a csv file, it appeared to work okay, but I then got an email message with the error shown in the title. The message referred to Import and export users and customers, and it occurred when I did the import, so I posted the details to that plugin’s support forum. But the message also referred to MelaPress Login Security, so I thought I should post here as well.

    Is it a problem with this plugin or the Import user plugin?

    I didn’t think it was proper netiquette to copy-paste from the other support forum, that a link to it would be better, but I can copy-paste if you would prefer that…

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  • Plugin Support robertabela

    (@robert681)

    Thank you very much for posting here @sootsnoot

    I’ve looked at the error in your other post, which is coming from this file:

    /var/www/wp-content/plugins/import-users-from-csv-with-meta/addons/melapress-login-security.php

    The file melapress-login-security.php is the main file of our plugin, however, based on the above, it seems that our plugin is being added as an addon in the plugin?Import and export users and customers.

    We are not aware of such an integration or how this is being done. We have never worked with the developer of that plugin, although we’re always happy to look into that possibility. But for now, the best way forward to solve this is to work with the other plugin’s vendor.

    If there are some problems with some integration they are doing, they can always get in touch directly with us.

    Please let us know if you have any further questions.

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