Scanning QR code with Venmo App displays error

  • Resolved edwinbrayjr

    (@edwinbrayjr)


    1 month ago

    Hello, I was testing this out before using it for a WooCommerce instance.

    At Checkout when scanning the Venmo QR code with my phones camera it prompts to open the Venmo App and displays the account I set to pay and allowsd me to pay without issue.

    However if I scan the QR code from the Venmo App directly I get a error popup that says “Unable To Scan – Try scanning from a business profile”. Please see screenshot. https://ibb.co/XX0TRXy .

    Any thoughts on how to fix this or is it a bug in the plugin that will need to be fixed?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author The African Boss

    (@theafricanboss)

    That QR code is generated by our plugin. The Venmo app scanner is only compatible with QR codes created by Venmo officially. It doesn’t read our QR codes or anyone else’s QR code, just the ones generated by their own servers.

    Also the QR code generated by our plugin just points to the URL: venmo.com/username?*** and that’s not the information the Venmo app scanner uses.

    Customers can scan with their camera app or any regular scanner that can read URLs

    Thread Starter edwinbrayjr

    (@edwinbrayjr)

    Thank you very much from the prompt reply. Thank you for explaining this. I understand now. Have a good day!

Viewing 2 replies - 1 through 2 (of 2 total)
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