Newsletter Banner Issue on Edit Profile Section

  • Hi everyone,

    I’ve been struggling with a recurring issue on my website for the past couple of weeks and could really use some guidance. When users are logged in and visit the ‘Edit Profile’ section, a newsletter banner unexpectedly appears at the top of the page. Despite my efforts, I haven’t been able to locate or resolve the problem.

    Before posting here, I’ve tried multiple approaches, including:

    • Searching extensively online for a solution.
    • Reaching out to the theme developers (I got the theme from Envato Elements) via email and Envato support. Unfortunately, I haven’t received any responses for nearly two weeks now.
    • Attempting to locate the banner via the WordPress theme editor, though since I’m not very familiar with coding, I haven’t been able to pinpoint where it’s coming from.

    I’ve attached a screenshot of the issue for reference: https://imgur.com/a/8hcV6gn

    Additionally, I’ve created a demo account so you can check the issue live:

    Login page: https://zettohomes.com/login-page/

    [redacted by moderator]

    Edit Profile Page (where the issue occurs after logging in): https://zettohomes.com/dashboard/?dashboard=profile

    If anyone could point me in the right direction (or let me know which file might be hosting this banner), I’d really appreciate it. I’m open to any suggestions or advice.

    The theme I’m using is from https://cththemes.org/ called Home Radar (https://elements.envato.com/homeradar-real-estate-listing-wordpress-theme-RHDPTX9)

    The page I need help with: [log in to see the link]

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