Course Repurchase Button Not Showing Up

  • mylesbradley

    (@mylesbradley)


    1 month ago

    I have the “Allow users to repurchase this course after it has been finished or blocked (Do not apply to free courses or Create Order manual).” checkbox enabled on all of my courses on a LearnPress site. I also have the “When the duration expires, the course is blocked.” checkbox enabled on each of my courses. However, when users run out of time on a course, no option to repurchase the course appears. Users are not able to repurchase or access courses if they fail to finish them within the time limit. Can someone help me get the repurchase button to appear on my courses when they are blocked because users let the time limit expire?

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  • Plugin Support brianvu-tp

    (@briantp)

    Hi mylesbradley,

    Thank you for reaching out!

    We’ve tested the issue you mentioned. With the course duration set to one minute and both the “Block content” and “Allow repurchase” options enabled, after the duration expired, the course showed an expiration notice, the content was blocked, and the “Buy Now” button appeared to allow users to repurchase the course.

    We tested this using LearnPress version 4.2.7.2 and the Twenty Twenty-Four theme. Could you please check if you are using course purchases with WooCommerce, or try switching to a default theme like Twenty Twenty-Four and deactivating all plugins except for LearnPress to see if the issue persists?

    If the problem continues, please let us know, and we’ll look into providing a more suitable solution for your case.

    Best regards,
    Brianvu-tp

Viewing 1 replies (of 1 total)
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