BUG no update in expiration form date field

  • Resolved danidada

    (@danidada)


    4 months, 3 weeks ago

    Hello,
    I have some forminator form with the Lifespan/Expiry field set by “Date”
    Everything worked fine but one day before expiration I had to postpone the expiration and change the date with the datepicker field selection, clicked on update and got the “saved” response message but after one day I realized that the value didn’t change, I tried editing it again but also if the message says “saved” if I refresh the form edit page the value is still the first one, it doesn’t update…
    WP version 6.6.2, Forminator version 1.36.0

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi @danidada

    Hope this message finds you well.

    I tried to replicate the issue but I could not.

    Could you export your form using the guide on this link: https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export? Once exported, kindly use a Cloud service like Google Drive, pastebin.com, or similar to share it. If you have sensitive data, please duplicate the form, remove it, and export the form.

    Best regards,
    Laura

    Thread Starter danidada

    (@danidada)

    Here, i change the sensitive data:

    https://pastebin.com/BZ15JkgH

    Here two screenshots: https://ibb.co/k089k6P, https://ibb.co/T4xLXd2
    now the form shared on pastebin it’s set as “none” for expiration because it wasn’t updating the date, as you can see in the next screenshot the message has 23 as date but the datepicker is 20 (the old date)

    • This reply was modified 4 months, 3 weeks ago by danidada.
    Plugin Support Saurabh – WPMU DEV Support

    (@wpmudev-support7)

    Hello

    I was able to replicate the issue with the date expiry on my lab site, I am afraid, the issue you’ve noticed is an already reported bug and the Developers are already working on a fix. However, I will not be able to share an exact ETA as to when it will be fixed. You can follow our Roadmap page https://wpmudev.com/roadmap/ to get notified when we release the plugin update.

    That said, the immediate fix to the issue would be to downgrade the Forminator form plugin version to v1.35.1 where it would work as expected. In case you wish to downgrade, please make sure to make a full manual backup of the site and then navigate to the https://www.ads-software.com/plugins/forminator/advanced/ page, Scroll down to >> Previous versions and select the v1.35.1 >> Download.

    Once done, you can navigate to the Site WP Admin >> Plugins >> Add New >> Upload >> Upload the plugin Zip.

    This would downgrade the installed Forminator version.

    Hope this helps.

    Kind Regards,
    Saurabh

    Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    Hello,

    I hope things are going well for you.

    The issue has been resolved on Forminator 1.38.0. Can you please update the plugin to the latest version and check further?

    Changelog Located here:- https://www.ads-software.com/plugins/forminator/#developers
    Fix: Form Lifespan -> Expiry Date option does not work

    Please feel free to let us know in case you have any questions.

    –
    Thanks & Kind Regards,
    Imran Khan

Viewing 4 replies - 1 through 4 (of 4 total)
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