• Resolved Jenny

    (@jennyschwickert)


    Hello Support Team,

    I’m experiencing an issue with the event calendar on my site. Specifically, I’ve set the event date for December 11, but the calendar is displaying December 3 instead.

    Here’s what I’ve done to troubleshoot so far:

    • Created a staging site
    • Deactivated all plugins except the Event Calendar
    • Switched the theme to Twenty Twenty-Two

    Despite these steps, the issue persists. Could you please assist in resolving this?

    Home URL
    https://censored.de/reliant
    Site URL
    https://censored.de/reliant
    Site Language
    de_DE
    Character Set
    UTF-8
    Name
    censored
    Email
    censored Install keys

    WordPress version
    6.6.2
    Permalink Structure
    concored/reliant
    Your homepage displays
    page
    Homepage page ID
    11 (censored)
    PHP version
    7.4.33
    PHP
    max_execution_time = 120
    memory_limit = 1024M
    upload_max_filesize = 128M
    post_max_size = 128M
    display_errors = 1
    log_errors = 0

    Plugins
    The Events Calendar version 6.7.1 by The Events Calendar (https://evnt.is/1x) Network Plugins

    MU Plugins
    1&1 Managed WordPress version 1.1.0 by 1&1 (https://www.1and1.com/)
    1&1 Product Subdomain version 1.1.0 by 1&1 (https://www.1and1.com/)
    burst_rest_api_optimizer.php
    IONOS Marketplace version 1.1.6 by IONOS (https://www.ionos.com)

    Theme
    Twenty Twenty-Two

    WP Timezone
    Europe/Berlin
    WP GMT Offset
    2
    Default PHP Timezone
    UTC
    WP Date Format
    d/m/Y
    WP Time Format
    H:i
    Week Starts On
    1

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support tristan083

    (@tristan083)

    Hi @jennyschwickert ,

    Thank you for reaching out.

    Have you tried removing the event and recreating it in the staging environment where you only have The Events Calendar plugin activated?

    Plugin Support Darian

    (@d0153)

    Hi there,

    It appears that there hasn’t been any recent activity on this thread, so we’ll consider it resolved. However, if you have any additional questions or concerns, feel free to start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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