• Resolved Andrés López

    (@belarcelis)


    Currently the plugin sends the codes automatically when the order is processed. The problem I have is that I have installed a payment gateway with high risk of fraud, I would like this particular gateway to send the codes when I verify and complete the order and not when it is processed. any ideas on how to fix this?

    I thought about modifying the gateway plugin better so that it does not send the orders to processing but to another custom state, but there is no documentation nor did I get an answer.

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  • Plugin Support mobi5533

    (@mobi5533)

    Hi @belarcelis ,

    Thanks for reaching out to WPExperts Support!

    You can change this is WooCommerce setting and from there you can select the Completed option. I am also attaching a screenshot for reference to where the setting is.

    Also here is the link to the documentation.

    Let us know if you need any further assistance.

    Thank You

    Plugin Support mobi5533

    (@mobi5533)

    Hi @belarcelis

    I hope you’re doing well! We just wanted to check in to see if your issue has been resolved or if you need any further assistance from our side.

    For the sake of keeping things organized, this ticket will close automatically in 24 hours due to inactivity. However, if you still need support or have any additional questions, don’t hesitate to reach out. You can easily reopen the ticket or start a new one, and we’ll be more than happy to assist.

    Thank you, and we’re here if you need us!

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