Frustrating Location Search Bug

  • Resolved 4tcmedia

    (@4tcmedia)


    1 month ago

    Hi Team. So frustrating to have this bug I’m experiencing, you can easily replicate this yourself and it has been brought up in a previous post, but got ignored it looks like:

    When you go to Directory builder> Search Form > Basic, by default there is “Search Bar”, “Location/Address” and “Category”, the location and category are just BLANK entries. When these are deleted, they can’t be found again! when they are removed, the category and Location fields should go over to the right hand side able to be dragged and dropped back in.

    This was brought up on another thread, and responded to as “a site issue”, – its just not true, its a plugin issue.

    To replicate:

    1. Go to directory builder
    2. Go to Search Form
    3. Open up ‘Basic’
    4. Toggle/Expand the two ‘blank’ fields (which are location and category)
    5. Delete them
    6. You’ll notice location and category are now gone, and cannot be added back.

    Please fix this bug, or advise how i can do some sort of reset to get them back.. perhaps you can give me a database entry to get it back. It’s a pretty big design flaw. i mean what’s the point of having a directory if you can’t search by location – I think its better to focus on the basics than worry about a million add on plugins?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter 4tcmedia

    (@4tcmedia)

    For anyone that is having this same issue – I was able to fix it by “LUCKILY” grabbing an old backup database and loading that in. What ever you do – do NOT delete those two blank fields in the search form until Directorist comes up with a fix.

    To the Devs. When you remove those two fields, it removes the “category” and “location” entries from wp_terms_meta in the database. But the javascript on the backend doesn’t allow us to add them back in.
    Please fix at your earliest convenience…very risky!

    Plugin Support Mahfuzul Alam

    (@mahfuz87)

    Hello @4tcmedia

    Thank you for informing us. I have already forward this issue to the development team. They will examine it thoroughly and try to find a solution as soon as possible.

    If anyone find similar type of issue on your website please contact our support channel here – https://prnt.sc/cKSW-z2RTXrs. This will help us to find a the solution quickly and efficiently.

    Thank you for your cooperation.

    Regards

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