Featured Image on Newsletter not showing

  • Resolved heinstirred

    (@heinstirred)


    1 month ago

    Featured Image on Newsletter not showing. It is activated in the settings. The email shows the post excerpt but no image. is there anything else that needs to be done? Plugin version 13.9.1 WordPresss 6.2.2

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Animesh Gaurav (a11n)

    (@bizanimesh)

    Hey @heinstirred – we are aware of this issue and working to fix it.

    However, for now, as a workaround, please turn off and turn on the option?Enable featured image on your new post emails. That should fix the issue temporarily until the devs fix the problem permanently.?
    ?
    You can find the option on your WP Admin Dashboard by navigating to?Jetpack → Settings → Newsletter section.

    Once this is done, the issue should be resolved. Looking forward to your reply on how it went. ??

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hello @heinstirred,

    Do you have updates about that, do you still need help? We usually close inactive threads after one week of no movement, but we want to make sure we’re all set before marking it as solved. Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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