• Resolved escatech

    (@escatech)


    Hello,

    I am using this plugin to stop duplicate submission, in forminator form plugin and it not working, what should I do.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author wpnia

    (@wpnia)

    Hello @escatech

    I’m sorry to hear this!

    Could you please provide more details about your problem? Is there any error that you receive? Do you have acces to an error_log?

    Also, a list with your active plugin will be helpfull for me in order to recreate the problem.

    Any other information about your problem will be helpfull.

    Thank you very much,
    Waiting your reply.
    Nia

    Plugin Author wpnia

    (@wpnia)

    No reply from you.

    Thread Starter escatech

    (@escatech)

    my issue is not solved

    list of plugins

    Blog Designer Pack,Classic Editor,Clear Cache For Me,Elementor,

    Plugin Author wpnia

    (@wpnia)

    Please confirm that you checked the unique field from the Duplicate Killer menu as per image below:

    https://imgur.com/BHLharC

    Please note that only below fields are supported:
    Name, Phone, Email and TextField

    Do not forget to update wordpress core and plugins to the last version.

    Do you see any error? Do you have acces to an error_log?

    Please provide more details in order to receive assistance.

    Thread Starter escatech

    (@escatech)

    i ticked all 3,its still same

    Plugin Author wpnia

    (@wpnia)

    Please follow the next steps:

    1. Try to deactivate&uninstall the plugin and install again.

    2. Also, can you try with another forminator form, just for the example? Create another Form and check the box into the Duplicate Killer menu just the email.

    Let me know the result.

    Is very difficult to identify the issue because you can’t provide an error log.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)
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