• Resolved pvnanini

    (@pvnanini)


    Hi I’m working with the last version with php 8.4.

    I don’t know why the QR code doesn’t display in the footer of the pages. I’m using the basic shortcode to the same url

    Let me know how can I solve it, many thanks

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 17 total)
  • Plugin Author www.15.to

    (@www15to)

    Hello. According to official page 8.4 version didnt released yet – latest stable is 8.3.13

    https://www.php.net/downloads.php

    We do not support developer versions – only stable php versions

    I will test plugin with the 8.3.13 and will get back to you with results

    Plugin Author www.15.to

    (@www15to)

    Just tested and found no issues with the latest php version and with latest WordPress version

    Here you can see which versions is used for test page

    https://goaskle.com/en/test-qr-code/

    Plugin Author www.15.to

    (@www15to)

    Recommend you to change version to the stable

    Thread Starter pvnanini

    (@pvnanini)

    Hi many thanks for your advice, I’ve downgraded to the 8.3.13 but didn’t solve my issue with the QR code

    this is the error I’m getting here

    https://nutrimedicinas.org/pablo-eduardo-vazquez-nanini/

    Fatal error: QRcode : Overflow error in /wp-content/plugins/qr-code-tag-for-wc-from-goaskle-com/lib/qr_img/qr_img.php on line 325

    Let me know if I can help you.

    • This reply was modified 3 weeks, 3 days ago by pvnanini.
    Plugin Author www.15.to

    (@www15to)

    Hello. Please deactivate plugin. Activate again and clear settings of the plugin in the wordpress admin settings.

    Thread Starter pvnanini

    (@pvnanini)

    Hello I’ve followed your indications and they solved the error, it doesn’t display anymore.

    Now my issue is to effectively display the QR code in the footer of that url, I’m working with this shortcode [qrcodetag_from_goaskle_com/] but the QR don’t shows up and I don’t have any other errors.

    Could you check it and let my know

    Many thanks

    Plugin Author www.15.to

    (@www15to)

    please try this one

    [qrcodetag_from_goaskle_com size=”150″ link=”url”][/qrcodetag_from_goaskle_com]

    change size to yours

    and if you want to show your content you can use

    [qrcodetag_from_goaskle_com]your content here[/qrcodetag_from_goaskle_com]

    Plugin Author www.15.to

    (@www15to)

    if you still have errors – please send me details — also did you cleared cache of my plugin? in the plugin settings.

    Plugin Author www.15.to

    (@www15to)

    Also you can try to change QR code settings in these options:

    Code Generation: Generator to QR Code Lib or to Google

    and

    Image Type to png and to jpg

    Please try all options and let me know if you still have error

    Thread Starter pvnanini

    (@pvnanini)

    Hello I’ve tryed changing the image type and also changed the QR generator but didn’t solve the issue.

    With the QR code library and JPG I’m getting this new error

    Fatal error: QRcode : Too large image size in /home/customer/www/nutrimedicinas.org/public_html/wp-content/plugins/qr-code-tag-for-wc-from-goaskle-com/lib/qr_img/qr_img.php on line 583

    I`ve changed the image size with this shorcode [qrcodetag_from_goaskle_com size=”100″ link=”url”][/qrcodetag_from_goaskle_com] but the error continous showing up

    • This reply was modified 3 weeks, 1 day ago by pvnanini.
    Plugin Author www.15.to

    (@www15to)

    Hello. Seems issues in your server and php settings (maybe memory or something). Need to check it more detailed. I can help you just create new ticket with access credentials to your website here:

    https://portal.goaskle.com/index.php?a=add&category=3

    Plugin Author www.15.to

    (@www15to)

    Please read your ticket – I sent you new message

    Plugin Author www.15.to

    (@www15to)

    I found the reason of your issue
    Plugin Speed Optimizer from Siteground is your issue
    Seems my plugin will not work with it and I recommend you to use
    or
    https://github.com/wp-media/wp-rocket
    or
    https://www.ads-software.com/plugins/wp-fastest-cache/

    or any other caching plugins

    I think you can try to use your Speed Optimizer but you need to play with its settings related to images because seems this plugin override images generation of my plugin and block images

    Thread Starter pvnanini

    (@pvnanini)

    Hi bro, thanks for all your help to get this issue solved

    I found the reason of your issue
    Plugin Speed Optimizer from Siteground is your issue

    Yeh I’ve exclude the shortcodes from the lazy loading in the SG plugin and that solve the display of the qr code. You can check it here https://nutrimedicinas.org/testt/

    Now I see that your plugin has a conflict with the Astra Theme https://www.ads-software.com/themes/astra/, please could you check from your side the qr generation with this theme. I’ve tryed with storefront and twenty five themes and there is no showing error

    This error cames from the theme conflict and it doesn’t matter where the QR shorcode (body or footer) is called.

    Here the qr shortcode is printed in the body https://nutrimedicinas.org/tienda/fermentos-vegetales-en-agua-de-mar/

    Fatal error: QRcode : Too large image size in /home/customer/www/nutrimedicinas.org/public_html/wp-content/plugins/qr-code-tag-for-wc-from-goaskle-com/lib/qr_img/qr_img.php on line 583

    • This reply was modified 1 week, 3 days ago by pvnanini.
    Plugin Author www.15.to

    (@www15to)

    Hello

    I recommend you to switch off Plugin Speed Optimizer from Siteground

    I tested and there was no issues with your website in images when I switched off Spped Optimizer

    If you still have error even without plugin then send me new access to wordpress admin and ftp using this ticket (old access not working)

    ZZG-79P-H69T

Viewing 15 replies - 1 through 15 (of 17 total)
  • You must be logged in to reply to this topic.