Shop page showing wrong number of products

  • Resolved scifigirl128

    (@scifigirl128)


    4 weeks, 1 day ago

    Hi, I’m not sure which version this issue started happening with, but on my shop (WooCommerce) product catalog, it’s now only showing 10 products per page, no matter what I set in the customizer. I’ve double checked in admin -> settings -> reading that the blog posts limit isn’t causing the issue (it’s not). It also seems to be Astra-specific, as I’m not having this issue with other themes (2024)

    There’s also a weird repeated query loop written at the top of the shop page: “Showing 1-10 of 22 results Products%1$from%-10from22.Products on page %2$select_form%”

    • This topic was modified 4 weeks, 1 day ago by scifigirl128.

    The page I need help with: [log in to see the link]

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  • Hi @scifigirl128,

    The unusual text you’re seeing may be due to a plugin conflict or an incorrect setting. To troubleshoot, please start by deactivating all installed plugins and then check the shop page again—this will help identify any conflicting plugins.

    As for only seeing 10 products on the shop page, could you please check if these settings under Customize > WooCommerce > Product Catalog are set up correctly? If the issue persists, will it be possible for you to share the Astra Customizer Settings of your site? Don’t worry, the exported JSON file contains only the Astra Setting and doesn’t contain any other information.

    Kind regards,
    Aradhy??

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