• Resolved themugician

    (@themugician)


    I’m able to choose a WooCommerce block and make updates in edit but when I go to preview the single post the blocks’s html is not being rendered
    For context the WooCommerce blocks work on pages but not single posts

    What I’ve tried

    • I don’t see any JS console errors
    • I tried adding some woocommerce code in functions.php to load the necessary WC scripts on?single?posts
    • I checked the error logs and nothing related to this issue

    Here is a loom video of the issue:

    https://www.loom.com/share/bcd640605f4142cda70035fdc5b95662

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    Hi there!

    I understand your concern. To help you further, could you please share the URL of the post where you’re experiencing this issue?

    I tested displaying products on my post using both the shortcode and the default WooCommerce block, and the products appeared as expected on my end. You can see my example here: https://shahzeen-testing.mystagingwebsite.com/2024/10/10/hello-world/.

    For us to investigate this further, can you please try to switch to the?default Storefront theme?and only WooCommerce plugin is enabled and see if this resolves the issue?

    If so, then this kind of problem is usually caused by your theme or a third-party plugin present on your site. We can run a conflict test to verify this. I’d recommend cloning your site to a staging environment and performing the tests described on this guide without modifying your live site or impacting customers. Many hosts provide staging facilities, so it’s worth checking in with them. It’s also possible to do it using the free WP Staging plugin.

    If this was caused by a third-party plugin present on your site, it would be best to reach out to the developers for further assistance here.If this did not resolve the issue.

    In the meantime, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

    • System Status Report?which you can find via WooCommerce > Status > Get system report > Copy for support.
    • Fatal error logs?(if any) under WooCommerce > Status > Logs.

    Once we have more information, we’ll be able to assist you further.

    Thread Starter themugician

    (@themugician)

    I added the storefront theme with the woocommerce plugin only and I get a JSON error when trying to add a woocommerce block to a post

    Thread Starter themugician

    (@themugician)

    Here’s the system status report:

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Database<br><br>WC Database Version: 9.3.3<br>WC Database Prefix: wp_<br>Total Database Size: 39.41MB<br>Database Data Size: 27.86MB<br>Database Index Size: 11.55MB<br>wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_order_itemmeta: Data: 0.08MB + Index: 0.06MB + Engine InnoDB<br>wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine 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    Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi @themugician,

    Thanks for sharing your system status report with us.

    When I first checked your SSR, I was able to notice the following:

    Secure connection (HTTPS): ?
    Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.

    Please ensure that your site is using HTTPS and a valid SSL certificate in your site. You can ask for further assistance with this from your host. While this might not be directly related to the current issue you’re facing, it may be a step towards identifying what could be leading to this issue.

    Looking forward to your reply.

    Thread Starter themugician

    (@themugician)

    Hi @ckadenge

    I ended up adding a ssl certificate so that SSL error is gone now.

    However I get a JSON response error now

    Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hello @themugician,

    I ended up adding a ssl certificate so that SSL error is gone now.

    Glad to hear it.

    However I get a JSON response error now

    Please take a look at the steps shared in this article to see if the steps can help solve the issue you’re facing.

    Let us know how it goes.

    Thread Starter themugician

    (@themugician)

    The JSON error went away

    The main issue as to why the blocks weren’t rendering was because I wasn’t filtering the content in my single.php file

    I changed

    echo stl_table_of_contents( get_the_content() );

    TO

    echo stl_table_of_contents( apply_filters( 'the_content', get_the_content() ) );

    The woocommerce blocks render on the frontend now

    Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi @themugician,

    The woocommerce blocks render on the frontend now

    Glad to hear it – thanks for letting us know!

    I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new thread.

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