• Resolved zafarullah22

    (@zafarullah22)


    Google site kit is showing no data but blank pages in dashboaard and settings

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Thanks for getting in touch @zafarullah22. I’m sure with a little troubleshooting we’ll be able to determine any cause for your blank dashboard page. To start, please share the following:

    1. Your Site Health information. You can use this form to share privately if preferred.??
    2. When checking the Site Kit dashboard from a Chrome browser incognito window does the same occur? If so, please share any browser console errors that appear.?
    3. Does the same occur if you uninstall and reinstall the plugin?

    Let me know if you have any questions with the above.

    Thread Starter zafarullah22

    (@zafarullah22)

      1. When checking the Site Kit dashboard from a Chrome browser?incognito window, it is working perfectly.
      2. yes the same problem occurs if I uninstall and reinstall the plugin.
      Plugin Support James Osborne

      (@jamesosborne)

      Thanks for checking @zafarullah22. Given that it’s working from a Chrome browser incognito window, there may be caching or browser related features impacting your standard browsing.

      Before we perform any browser related checks such as clearing your cache, can you check whether the same occurs if you temporarily deactivate Header Footer Code Manager and LiteSpeed cache? When checking, please use a standard browsing session and not incognito/private mode.

      If the same occurs, please share what browser you’re using and any browser extensions you have active.

      Thread Starter zafarullah22

      (@zafarullah22)

      issue resolved

      Plugin Support James Osborne

      (@jamesosborne)

      Glad to hear it @zafarullah22, appreciate the update. If you run into any further issues, be sure to reach out.

    Viewing 5 replies - 1 through 5 (of 5 total)
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