No thumbnail is showed on Facebook preview link

  • Hi,

    We have a problem with the thumbnail of the Facebook preview. These are not shown on Facebook when we want to link a page on Facebook. On other platforms such as Whatsapp it works fine.

    When I look into the Sharing Debugger then I see that there is a link, but it does not show in the preview. What can be the problem?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Mushrit Shabnam

    (@611shabnam)

    Hi @aronadmin

    I have tested the URL on FaceBook Developer Tool and by sharing the post URL on FaceBook. I noticed the image appears correctly.

    From the page source of the page roadtrip-van-salt-lake-city-naar-seattle-route-tips-bezienswaardigheden/, I noticed the og:image URL is showing correctly.

    Can you please try clearing your browser cache and cookies before restarting your browser? If you’re unfamiliar with clearing cache, we have a?guide?to walk you through the process. Please try a different modern browser or another device if the issue remains after clearing the browser cache.

    Plugin Support Jose Varghese

    (@josevarghese)

    This thread was marked resolved due to a lack of activity by the original poster. The original poster can change the status to Not Resolved to re-open the issue or open a new topic.

    If you are not the original poster but have a similar issue, please open a new topic.

    Thread Starter Nerdy Nacho

    (@aronadmin)

    Hi Mushrit,

    Thanks for the feedback! I also though that the problem was solved, but now I see that this blog has the same problem:

    https://www.we12travel.com/a-visit-to-the-great-wall-of-china-with-beijing-layover-tours/

    In the html the meta tag : 

    <meta property="og:image" content="https://www.we12travel.com/blog/wp-content/uploads/2024/11/Headerfoto-Chinese-Muur.jpg" class="yoast-seo-meta-tag">

    Also I have change the robot.txt to allow to crawl the website.

    Is there anything else can solve this problem?

    Plugin Support Maybellyne

    (@maybellyne)

    Hello @aronadmin,

    The Facebook Sharing Debugger is a good tool to find out what’s wrong:

    Image Unavailable: Error while downloading https://www.we12travel.com/blog/wp-content/uploads/2024/11/Headerfoto-Chinese-Muur.jpg with HTTP response code: 503

    Please reach out to your web hosting provider about the 503 error

Viewing 4 replies - 1 through 4 (of 4 total)
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