Product Image slightly off from left side on Product Page – On Android Phone

  • Hello,

    On android phone, I’m facing an issue with Product Image being slightly off from left side when swiped OR when I select image from thumbnail gallery. It’s not properly aligned in the center. I can see a slight vertical line from the last image on the left side. This doesn’t happen for every image but some of them. I have tested this with other products on my website as well. This is happening with every product. Here’s the video for better understanding:?https://youtube.com/shorts/0iy4bFRo7mU

    I tried two other themes (Twenty Twenty-Two and Twenty Twenty-Three). Didn’t face the issue with these themes.

    Theme Used: Astra
    Active Plugins: Only WooCommerce
    No code added in theme’s functions.php file
    No custom CSS added
    No cache plugin used
    Cleared browser cache

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi @shahzeb104,

    We would need to have a closer look at this from the backend. Maybe it will be better if you can reach out to us through our Support Portal so can debug this more precisely. Also, we respond faster there.

    Once you open a ticket, please mark this thread as Resolved.

    Kind regards,
    Aradhy ??

    Thread Starter shahzeb104

    (@shahzeb104)

    Hi @bsfaradhy

    I’m using free Astra theme. It’s mentioned on Astra’s website that free support only includes information about Astra’s features, installation and configuration. The issue I’m facing doesn’t fall in free support category. What to do now?

    Hi @shahzeb104,

    I can see that you have opened another thread with the same issue. Can you please check and confirm if that resolves the issue?

    If that answers your query, please mark this thread as Resolved.

    Kind regards,
    Aradhy ??

    Thread Starter shahzeb104

    (@shahzeb104)

    Hi @bsfaradhy

    This is a different issue and was resolved. Issue explained in this thread is different.

    Hi @shahzeb104,

    Thank you for pointing this out!

    I tried debugging it out and it appears that the issue persists with the default WooCommerce theme-Storefront as well. You can check out the attached screenshots for reference:

    On Astra theme: https://d.pr/i/GJhvfC
    On Storefront theme: https://d.pr/i/8L3f0N

    Let me know if I missed anything.

    Kind regards,
    Aradhy ??

Viewing 5 replies - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.