• volkerro

    (@volkerro)


    In version 4.x there is no slider for transparency in the color picker… I probably missed something. But what do I have to do to see this slider?

    greetings

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter volkerro

    (@volkerro)

    A few more details: It looks like the slider only disappears in version 4.0.2… it’s still there in 4.0.1. Unfortunately I didn’t find a rollback version.

    greetings

    Shahin

    (@skalanter)

    Hello @volkerro,

    Thank you for reaching out,

    Would you please provide us with some screenshots, a short video, or any documentation of the issue you faced, step by step?

    * You can share the steps of the issue with us so that we can reproduce the issue on our end, somewhere other than your website. Then we’ll find a solution for it. Please upload your files to one of the following online services:
    https://postimages.org
    https://loom.com
    https://drive.google.com
    Or any other service you know.

    In the meantime, please perform a basic troubleshooting checkup method and make sure the issue is related to our theme or plugin(s). To do this, deactivate all other plugins, then activate them one by one and check for this issue. Continue doing this until you find out what product is causing a conflict with our product. Then provide the details as explained above.

    Please keep us posted.

    Thank you
    Best Regards

    Thread Starter volkerro

    (@volkerro)

    ?h, OK.

    4.0.1:

    [url=https://postimg.cc/pm2kwbpF][img]https://i.postimg.cc/pm2kwbpF/Bildschirmfoto-2024-11-04-um-16-08-11.png[/img][/url]

    4.0.2:

    [url=https://postimg.cc/FYDGmWLn][img]https://i.postimg.cc/FYDGmWLn/Bildschirmfoto-2024-11-04-um-16-09-14.png[/img][/url]

    All plugins deactivated.

    Hello @volkerro,

    Thank you for reaching out, and sorry for the trouble.

    This issue has been fixed in the dev version of the theme. For a temporary solution, you can update the theme manually to the dev version. If you can you can do the steps below to update the theme manually:

    1. First, download the theme: https://drive.google.com/file/d/1bnMiI3i1yewbQO9oMZ2THxXJmyBAQdZn/view?usp=sharing.
    2. Head over to WP Dashboard > Appearance > Themes > Add New.
    3. Click on the “Upload Theme” button.
    4. Choose the theme and click on the install now button: https://i.postimg.cc/y8tSqfH2/image.png
    5. Next, click on the “Replace current with uploaded” button: https://i.postimg.cc/jSctP28c/image.png

    Here are the changes to the color picker: https://postimg.cc/yW1TrmqZ.

    Now, please recheck your issue.

    Note: if you have a cache plugin or server/CDN or LiteSpeed cache. You need to clear its cache contents or disable them to see your changes.

    I hope it helps.
    Best Regards

Viewing 4 replies - 1 through 4 (of 4 total)
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