Hello @volkerro,
Thank you for reaching out,
Would you please provide us with some screenshots, a short video, or any documentation of the issue you faced, step by step?
* You can share the steps of the issue with us so that we can reproduce the issue on our end, somewhere other than your website. Then we’ll find a solution for it. Please upload your files to one of the following online services:
https://postimages.org
https://loom.com
https://drive.google.com
Or any other service you know.
In the meantime, please perform a basic troubleshooting checkup method and make sure the issue is related to our theme or plugin(s). To do this, deactivate all other plugins, then activate them one by one and check for this issue. Continue doing this until you find out what product is causing a conflict with our product. Then provide the details as explained above.
Please keep us posted.
Thank you
Best Regards