• Resolved aubete

    (@aubete)


    Greetings!

    I have to say in advance that I am a beginner in WP. I put together an elementor website using the Post Grid/Slider/Carousel addon. It worked, after about 3 months I entered the site to make a few more changes, and I see that the assembled Post Grid/Slider/Carousel is not working, so no changes have been made to the site. PHP version is the same, the modules have not been updated, yet the page is not completed. The content is there, the console shows this error message:

    (anonymous) @ szolgaltatasok/:85
    services/:87 Uncaught TypeError: Cannot read properties of null (reading ‘click’)
    at ownCarouselAutoNext (services/:87:59)
    ownCarouselAutoNext @ szolgaltatasok/:87
    setInterval
    (anonymous) @ szolgaltatasok/:85

    What I tried: I updated everything I could, reassembled the query, but it didn’t help. What could be wrong?

    The page I need help with: [log in to see the link]

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  • Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    Hi,
    First, thank you for choosing our theme and service.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content click on Download Export File, and then send this file to our email – [email protected] as well.

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. Please don’t forget to mention the support URL from www.ads-software.com

    Kind regards,
    Givi

Viewing 1 replies (of 1 total)
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