Massive performance problem, page not working on mobile and more

  • Resolved peq42

    (@peq42)


    3 weeks ago

    After this recent update, the statistics page is EXTREMELY heavy, or buggy, because it is causing the firefox tab to not work after a couple seconds(latest version, tested on Windows and Linux)

    Not only that, but on mobile it completely stops loading past the new *AD* for premium, which is the worst possible way to promote a premium service

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • lemondupolar

    (@lemondupolar)

    Same for me since the last update, the page is going slow and blocking all the browser. So I don’t use anymore the plugin.

    Plugin Support Matthew

    (@mhdizmni)

    Hi @peq42,

    Thank you for opening the thread!

    Please accept our apologies for any inconvenience this may have caused.

    We are currently investigating the issue and will update you here of any findings or progress.

    In the meantime, we would appreciate it if you could send us screenshots/screencasts of the issue as they would significantly help us come to a resolution. Please be sure to cut out or blur any sensitive info.

    Thank you for your cooperation!

    Regards

    Thanks for your quick reply. Your plugin right now is making a fucking mess on my browser blocking everything.

    Here you are a print screen about what happen: https://lemondedupolar.com/wp-content/uploads/2024/11/screen-print.jpg

    In advance thanks for your time,

    Manuel

    Plugin Support Matthew

    (@mhdizmni)

    Dear @lemondupolar,

    Thank you for providing the screenshot!

    Our team is currently investigating the issue.

    We appreciate your continued support.

    Regards

    Working good now! Thanks for your time!

    Manuel

    Plugin Support Matthew

    (@mhdizmni)

    Dear @peq42 and @lemondupolar,

    We have made some adjustments and released version 14.11.2 to improve the performance of the plugin.

    Thank you for your continued support!

    Regards

Viewing 6 replies - 1 through 6 (of 6 total)
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