• Resolved sallyinstc

    (@sallyinstc)


    I did routine core and plugin updates and now I am getting the below error when I activate the plugin with DEBUG on. . I have done all of the usual troubleshooting things like checking one at a time, confirming PHP version is 8.1, increased memory, installing a new copy of the plugin. I’m hoping this is something easy that I have overlooked.

    Debug error code (specifics of location removed)

    Fatal error: Uncaught Error: Attempt to assign property “button_typo” on array in /home/XXXXXXXXXXXXXXXXXX/public_html/wp-content/plugins/bb-ultimate-addon/modules/flip-box/flip-box.php:451 Stack trace: #0 /home/XXXXXXXXXXXXXXXXXX/public_html/wp-content/plugins/bb-plugin/classes/class-fl-builder-settings-compat.php(100): FlipBoxModule->filter_settings() #1 /home/XXXXXXXXXXXXXXXXXX/public_html/wp-content/plugins/bb-plugin/classes/class-fl-builder-settings-compat.php(62): FLBuilderSettingsCompat::filter_node_settings() #2 /home/XXXXXXXXXXXXXXXXXX/public_html/wp-content/plugins/bb-plugin/classes/class-fl-builder-model.php(4895): FLBuilderSettingsCompat::filter_layout_data() #3 /home/XXXXXXXXXXXXXXXXXX/public_html/wp-content/plugins/bb-plugin/classes/class-fl-builder-model.php(1201): FLBuilderModel::get_layout_data() #4 /home/XXXXXXXXXXXXXXXXXX/public_html/wp-content/plugins/bb-plugin/classes/class-fl-builder-model.php(1222): FLBuilderModel::get_node() #5 /home/XXXXXXXXXXXXXXXXXX/public_html/wp-content/plugins/bb-plugin/classes/class-fl-builder-model.php(1488): FLBuilderModel::get_nodes() #6 /home/XXXXXXXXXXXXXXXXXX/public_html/wp-content/plugins/bb-plugin/classes/class-fl-builder-model.php(1468): FLBuilderModel::get_categorized_child_nodes() #7 /home/XXXXXXXXXXXXXXXXXX/public_html/wp-content/plugins/bb-plugin/classes/class-fl-builder.php(599): FLBuilderModel::get_categorized_nodes() #8 /home/XXXXXXXXXXXXXXXXXX/public_html/wp-content/plugins/bb-plugin/classes/class-fl-builder.php(565): FLBuilder::enqueue_layout_styles_scripts() #9 /home/XXXXXXXXXXXXXXXXXX/public_html/wp-includes/class-wp-hook.php(324): FLBuilder::enqueue_all_layouts_styles_scripts() #10 /home/XXXXXXXXXXXXXXXXXX/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #11 /home/XXXXXXXXXXXXXXXXXX/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() #12 /home/XXXXXXXXXXXXXXXXXX/public_html/wp-includes/script-loader.php(2263): do_action() #13 /home/XXXXXXXXXXXXXXXXXX/public_html/wp-includes/class-wp-hook.php(324): wp_enqueue_scripts() #14 /home/XXXXXXXXXXXXXXXXXX/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #15 /home/XXXXXXXXXXXXXXXXXX/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() #16 /home/XXXXXXXXXXXXXXXXXX/public_html/wp-includes/general-template.php(3065): do_action() #17 /home/XXXXXXXXXXXXXXXXXX/public_html/wp-content/themes/global-cleaning/header.php(31): wp_head() #18 /home/XXXXXXXXXXXXXXXXXX/public_html/wp-includes/template.php(810): require_once(‘/home/golst3pzg…’) #19 /home/XXXXXXXXXXXXXXXXXX/public_html/wp-includes/template.php(745): load_template() #20 /home/XXXXXXXXXXXXXXXXXX/public_html/wp-includes/general-template.php(48): locate_template() #21 /home/XXXXXXXXXXXXXXXXXX/public_html/wp-content/themes/astra/page.php(20): get_header() #22 /home/XXXXXXXXXXXXXXXXXX/public_html/wp-includes/template-loader.php(106): include(‘/home/golst3pzg…’) #23 /home/XXXXXXXXXXXXXXXXXX/public_html/wp-blog-header.php(19): require_once(‘/home/golst3pzg…’) #24 /home/XXXXXXXXXXXXXXXXXX/public_html/index.php(17): require(‘/home/golst3pzg…’) #25 {main} thrown in /home/XXXXXXXXXXXXXXXXXX/public_html/wp-content/plugins/bb-ultimate-addon/modules/flip-box/flip-box.php on line 451

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support bsfankusht

    (@iankusht)

    Hi @sallyinstc,

    Thank you for reaching out and sharing these details! We’ve attempted to replicate the issue on our end, but we haven’t encountered the same fatal error. It’s possible that we may need some additional information to fully reproduce what you’re experiencing.

    Could you let us know the specific steps you took before the error appeared? This will help us better understand the situation.

    As this issue relates to the Flip Box module, which is available in the paid version of Ultimate Addons for Beaver Builder, you may also open a support ticket directly with our team for personalized assistance. You can submit a ticket here: https://www.ultimatebeaver.com/contact/.

    We’re here to help and aim to get this resolved as soon as possible.

    Best regards,
    Ankush ??

    Thread Starter sallyinstc

    (@sallyinstc)

    Thanks, Ankush. The steps were this: I updated core, and then each plugin, one at a time. After I updated this one I got a fatal error. I turned on DEBUG and that is how I got the above detail. I went through the ususal testing of turning each plugin on one at a time and this is the only one that caused a problem. I have a license for the Pro version, so I tried that one, too, with the same result. I also tried installing a new copy of both the Lite and the Pro versions. All with the same result. All of this took a few hours and I am at a loss as to what the problem is.

    Plugin Support bsfankusht

    (@iankusht)

    Hi @sallyinstc,

    Thanks for sharing the details! We tried replicating the issue with the steps you followed with both the UABB Lite and Pro versions, but we didn’t encounter any fatal errors on our end.

    To help you further, we’d need to look more closely at your website’s backend to understand the root cause of this issue. Could you please open a support ticket with us at this link and include your website details? Our team will investigate the issue promptly to get it resolved for you as soon as possible.

    Looking forward to assisting you!

    Kind regards,
    Ankush ??

    Thread Starter sallyinstc

    (@sallyinstc)

    Thanks, Ankush. I have submitted it.

    Plugin Support bsfankusht

    (@iankusht)

    Hi @sallyinstc,

    We’re happy to inform you that the issue you reported has been resolved. The problem was caused by a few misconfigured FlipBox modules on the Home Page. Once we removed those FlipBoxes, everything was back to normal.

    This thread will now be marked as Resolved. If you need further assistance, please feel free to reply here, or start a new thread if you have any other questions related to this plugin.

    Kind regards,
    Ankush ??

Viewing 5 replies - 1 through 5 (of 5 total)
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