Not Pulling Data

  • Resolved Josh Arcadia

    (@iogamescom)


    4 months, 3 weeks ago

    Hi there, I installed the plugin 3 years ago, and it was working fine, then I switched to CoinGecko API a few months ago as requested for the plugin… now is not working for some reason, in fact I have two widgets and one is working, so when I tried to create a new widget, none of them pulls the data…

    ComprarCryptoMonedas.com

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi there,

    I hope you are well. Kindly clear your API cache first. If you continue to face any issues, please share a screenshot of the specific widget that is not displaying correctly. This will help us understand the issue better and assist you more effectively.

    Thank you

    Thread Starter Josh Arcadia

    (@iogamescom)

    Here how it looks front page
    https://prnt.sc/Ilw_CdxpxXRr

    See? it has been working fine for 3 years
    https://prnt.sc/qKl1VsN4w34B

    but now is not pulling the data, and let’s say I want to create a new one…
    https://prnt.sc/4esI2Kix5I3R
    https://prnt.sc/yJU-Z9-YLBdm

    nothings, now my frontpage says:

    You have not selected any currencies to display

    Hi there,

    Thank you for sharing the details. We would like to inform you that your advanced table is displaying correctly. We are including a screenshot for your reference. If you encounter any other issues in the future, please don’t hesitate to reach out—our team would be happy to assist you.

    Thank you

    drax25

    (@drax25)

    I have the same problem, when I use normal plugin the data is showing fine, but when I switch to pro version the data is now showing. I am using API from coinmarketcap. Can you help me resolve this problem.

    Plugin Support yuvrajsingh01

    (@yuvrajsingh01)

    Hi there,

    This may be cache issue, please clear the API?cache.
    If you continue to face any issues, please share a screenshot of the specific widget that is not displaying correctly. This will help us understand the issue better and assist you more effectively.

    Thanks & Regards

Viewing 5 replies - 1 through 5 (of 5 total)
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