floating effect stops working on version 3.12.5 and version 3.12.6

Hi @rapidetech,

Thanks for raising the concern to us.

However, come to the point, We have extensively checked the issue with both the latest versions(e.g. v3.12.3, v3.12.4, v3.12.5, and v3.12.6). The floating effect is working on both versions without any issues.

We have checked on multiple browsers, for example, Chrome, Brave, and Safari. All of the browsers can handle the floating.
We believe that, the issue might be occurring on your site’s only and we would love to check that for you. Please contact our technical team and follow their guidance for the fix.

Thanks and have a nice day.

It’s not working here either, I had to go back to the version v3.12.4. Please check

It’s breaking the site

• This reply was modified 1 week, 6 days ago by mvmc.

Bonjour

J’ai le même problème ! Avez vous trouvé une solution ?
Merci de votre retour
https://vivalians.fr/

Pas de solution, le support ne resoud rien ,merci de faire une reclamation similaire a part pour faire face et renforcer la necessite de trouver une solution au probleme ,c est important . Pour l instant j utilise la version ancienne 3.12.4 et j ai inutilise les actualisations …

Ah merci.
Comment faire pour revenir à cette version ? je ne trouve pas où le faire

Installez le plugin rollback , apparaitra les versions de reversion au niveau du plugin happy addons,choisissez la version 3.12.4 ,(la version 3.12.5 a le meme probleme).

Merci !
Bonne journée

Merci a vous aussi , n oubliez pas d ouvrir une reclamation a part ,ca nous aidera tous !

Dear friends of Happy Elementor Addons
Floating Effects is causing all the mess… in version 3.13.0 the same problem continues. several sites with problems

• This reply was modified 1 week, 5 days ago by mvmc.

Dear friends of Happy Elementor Addons
HAPPY TOOLTIP is also causing all the mess… in version 3.13.0 the same problem continues. several sites with problems

Hi All (@rapidetech, @mvmc, @nathmath45),

We are testing the entire plugin environment and our testing site is still working with all the latest versions.

Would you please reach out to our support here for deep testing and help us deploy a permanent solution to this?

We actually need to reproduction process to see the error and take the necessary steps forward.
We are looking forward to hearing from you.

Have a nice day.

Best regards,

It s simple the floating effect stops working on edition mode with all version after 3.12.4 with every widget on elementor,what is strange in production mode occasionaly it works…

PLs verify what s function you have changed that blocks compatibility in transition from 3.12.4 to 3.12.5 etc…

Pour ma part, j’utilisais le plugin pour wrapper link afin de mettre un lien sur une colonne. J’ai enlevé car cela plantait ma page Elementor qui ne s’ouvrait plus. Depuis que j’ai rétrogradé, cela fonctionne

Hi @rapidetech, @nathmath45, @mvmc,
Thanks for being with us.
We have checked in every possible way to reproduce the issue such as changing PHP versions, Plugin versions, on different browsers and some basic Elementor troubleshooting but we are still seeing the Floating Effect is working.
Please check this video: https://drive.google.com/file/d/1E-mBrjG646WykE8M-t9u8_ct_-Wa7OLe/view?usp=sharing

This is a very niche case on client end. Without knowing the reproduction process, we can not proceed with the resolution. Please reach out to our technical support and help us finding the issue. Add the System Info to the support tickets. Screenshot.

We are looking forward to your response.
Thanks and have a nice day.

• This reply was modified 6 days, 21 hours ago by Md. Anower Hossain.