Issue with Date Field Not Capturing in ELEX Quote List or Email Notifications

  • Resolved bmtravelport

    (@bmtravelport)


    2 weeks, 2 days ago

    Dear ELEX Support Team,

    I am experiencing an issue with the ELEX WooCommerce Request a Quote plugin when trying to capture custom date fields in both the Quote List and email notifications. I have tested this with two different plugins—PPOM (Product Addons & Fields) and WooCommerce Custom Product Addons Free—to create a date field for each product. However, in both cases, the date field is not being included in the Quote List nor in the email sent with the quote request.

    Previously, both plugins displayed the date field correctly on the product page, but this information does not carry over to the ELEX Quote List or email, which is essential for my business needs.

    Could you please advise on how to resolve this, or if there is specific compatibility that needs to be configured for custom fields to be captured in ELEX quotes?

    Thank you for your assistance.

    Best regards,
    Rafael Barreto

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author ELEXtensions

    (@elextensions)

    Hello @bmtravelport ,

    Thanks for contacting us. Currently, displaying custom fields created by the Product AddOns plugins on the ELEX Request a Quote form and in email notifications is not feasible. Adding these extra product options to the quote form and email content is not compatible with our existing plugin setup.

    Please let us know if you have any other questions, and we’ll be happy to assist!

Viewing 1 replies (of 1 total)
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