• matthewdhuntley

    (@matthewdhuntley)


    Hi WP Statistics Folks,
    I am using Version 14.11.2 of the WP Statistics plugin, and I have the following settings in place:
    Statistics > Settings > General > Store Entire User Agent String is UNchecked
    Statistics > Settings > Privacy & Data Protection > Hash IP Addresses is Enabled/Checked

    When I go to Statistics > Visitor Insights, and then choose Filters at the top of the page, the very last option reads, “Daily Visitor Hash,” which I expect based on the settings above. However, this “Daily Visitor Hash” field is still expecting an IP address value instead of Visitor Hash Value, as when I enter a Visitor Hash and click “Apply Filters,” I am given the message, “Enter a Valid IP Address.”
    Could you please advise?
    Thanks,
    Matthew Huntley

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Matthew

    (@mhdizmni)

    Hi @matthewdhuntley,

    Thank you for opening the thread!

    I have forwarded this to our development team for further investigation, and will get back to you as quickly as possible.

    Thank you for your patience!

    Regards

    Plugin Support Matthew

    (@mhdizmni)

    Dear @matthewdhuntley,

    After reviewing the filter, we can confirm that it could benefit from some improvements. Thank you for bringing this to our attention!

    We will work on enhancing this section and include these improvements in an upcoming release.

    Thank you for your understanding and patience!

    Regards

    Thread Starter matthewdhuntley

    (@matthewdhuntley)

    Hi @mhdizmni,
    Thanks very much for the prompt responses. I look forward to these updates.
    Best regards,
    Matthew Huntley

Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.