shop address not showing on pdf – but is showing on slip

  • Resolved squeaky

    (@squeaky)


    2 weeks ago

    In the preview under General settings I am seeing the shop address on both the Invoice and Packing Slip.

    I’ve tested on both the Simple default template and our Custom template.

    when I try to create a pdf invoice by clicking the button associated with the order I am not seeing the shop address. I am seeing the shop name.

    On the packing slip it shows the Shop name and Address as expected.

    Any help is appreciated.

    Thank you

Viewing 1 replies (of 1 total)
  • Plugin Contributor Yordan Soares

    (@yordansoares)

    Hi @squeaky,

    Please note that PDF invoices created previously are not updated when you change the plugin’s settings in a latter stage, therefore, if you change your settings for the shop or the document (like the shop address), the previous invoices will not be affected, displaying nothing (if there was not a shop address set at the moment of its generation) or the previous value for the setting, if it was different.

    In brief, we store the settings for both, document and shop, per-order basis for historical reasons. For instance, if you change your shop address in the future, it should not affect old PDF invoices that you generated when your store was located in the old address.

    That said, if you are just playing with the plugin configuration, or this is a new installation, you could try to activate the “Test mode” temporarily, under WooCommerce > PDF Invoices > General.

    See: Show PDF documents with the latest settings.

Viewing 1 replies (of 1 total)
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