When User By Card There is No checkour fiels info on the confirmation email

  • Resolved deeparistransfer

    (@deeparistransfer)


    4 months ago

    When my clients pay via card, and he fill all of the checkout fiel. When I receive the confirmation e-mail there is no info about the checkout informations

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  • Plugin Support Reynier (a11n)

    (@reynierc)

    Hi @deeparistransfer ,

    Thanks for reaching out! I completely understand how important it is to have all the checkout information clearly detailed in the emails. To make sure you receive all the checkout information in the confirmation email, you might need to adjust the email template settings within WooCommerce.

    You can do this by going to WooCommerce > Settings > Emails and selecting the email type you need to edit. Make sure all the necessary placeholders for the checkout information are included in the email format.

    If you need a hand getting this set up or troubleshooting, our documentation here can guide you through the process.

    Let me know if this helps.

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