Redirected to malicious dashboard after installing jetpack plugin

  • Resolved jmllr89

    (@jmllr89)


    2 weeks, 4 days ago

    I have been trying to build a wordpress site for a while now but I did not have access to it for the longest time. I contacted my hosting service and they said the backend was deleted. They “restored” it somehow and a few month later I have tried to login again and when I installed jetpack I was redirected to this page. How do I remove this?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support lastsplash (a11n)

    (@lastsplash)

    Hi @jmllr89 –

    To make sure we understand, you installed the Jetpack plugin, and you are now being directed to a screen that is malicious. Is this correct?

    Can you provide a screenshot of what you are seeing? You can send a screenshot using these instructions. I wasn’t able to determine the issue with the URL that you shared when you posted.

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hi @jmllr89,

    Do you have updates about that, do you still need help? We usually close inactive threads after one week of no movement, but we want to make sure we’re all set before marking it as solved. Thanks!

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