Unable to load or edit any templates, headers, or footers

  • Resolved Avrom

    (@dividendninja)


    2 weeks, 3 days ago

    As, of a few days ago, we are completely unable to load or edit any ehfe footers, headers, or template files. We already went through your checklist of items, and this hasn’t helped at all. Nothing has changed on our site since then. I think you may have a compatibility issue with Elementor, or maybe relying on blocks now?

    This is critical for us as we need to make website edits for launch. Also Elementor Pro is not compatible with StoreFront theme, so we will have to start searching for a new solution.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support bsfankusht

    (@iankusht)

    Hi @dividendninja,

    It looks like the issue might be related to your site’s cache. To fix this, you’ll need to refresh the Permalinks. Here’s an article that explains how to flush WordPress Permalinks: How to Refresh WordPress Permalinks.
    ?
    I hope this resolves the issue.

    Kind Regards,
    Ankush ??

    Plugin Support bsfankusht

    (@iankusht)

    Hi @dividendninja ,
    ?
    It’s been a while since I posted my response, and we haven’t heard from you since then. I assume you have figured it out or have found a workaround.
    ?
    I am marking this thread as Resolved due to inactivity. Feel free to reply back to this thread if you still need any assistance or start a new thread if there’s anything else related to this plugin, we can help you with.
    ?
    Kind regards,
    Ankush???

Viewing 2 replies - 1 through 2 (of 2 total)
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