• Resolved fidanb

    (@fidanb)


    I recently migrated my website to a new host, and since then, the images in my gallery aren’t displaying. The gallery frames and layout appear, but each image shows a broken link. I’ve checked that all files transferred correctly, and other images on my website load fine. Could this be an issue with file paths, or does Robo Gallery require specific settings after migration?

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  • Plugin Author robosoft

    (@robosoft)

    Thank you for your question! Based on your description, the issue is likely related to file or folder permissions on the new server. This is a common problem after migrations and can prevent images from being displayed correctly in the gallery.

    Here are some steps to help resolve the issue:

    1. Check file and folder permissions. Ensure that the images and the folder where they’re stored have the correct permissions. Typically, folders should have permissions set to 755 and image files to 644. You can adjust these settings using your hosting control panel or an FTP client.

    2. Verify file paths. During migration, sometimes file paths can change, causing broken links. Check that the paths to your gallery images are correctly pointing to their new location on the server.

    3. Clear your website and browser cache. Cached data can sometimes prevent new file paths or changes from being recognized. Clear your cache and refresh the page to ensure you’re viewing the updated files.

    4. Double-check image uploads. If permissions and paths look correct, ensure that all images were successfully transferred to the new server. Occasionally, some files may fail to transfer during migration.

    If you’ve verified all of the above and the issue persists, please let us know, and provide additional details about your hosting environment (e.g., server type, PHP version). We’ll be happy to help troubleshoot further!

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