Klarna Not Working

  • Klarna is active Payment methods within Stripe.

    On checkout page, it shows initially but hidden after a second.

    Upon debugging, WooCommerce Checkout Field Editor causes the issue. I tried another checkout field editor but still causes Klarna issue not showing up.

    • This topic was modified 1 week, 5 days ago by jrgalia.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello jrgalia,

    Thank you for contacting WooCommerce support.

    I understand Klarna initially appears on the checkout page but then disappears.

    Could you confirm if Klarna displays correctly when the Checkout Field Editor is disabled?
    Also, please check WooCommerce > System Status > Logs to see if any errors are recorded.

    Looking forward to your response. ??

    Thread Starter jrgalia

    (@jrgalia)

    Yes, Klarna displays correctly when the Checkout Field Editor is disabled.

    There are no errors records in logs.

    Plugin Support Jonayed Hosen (woo-hc)

    (@jonayedhosen)

    Hey @jrgalia ,

    Thanks for reaching out! It seems like there might be a conflict between the plugins you’re using. Could you kindly confirm if this is the plugin you have installed: Woo Checkout Field Editor Pro?

    Just to share, I tested an alternative plugin—WooCommerce Checkout Manager—in my sandbox, and the Klarna payment option showed up perfectly there.

    Also, please double-check that you’re testing the checkout process from a country where Klarna is supported. You can find a list of eligible countries here: Klarna Merchant Support.

    Give these steps a try and let me know how it goes!

Viewing 3 replies - 1 through 3 (of 3 total)
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