layout broken

  • tattooleipzig

    (@tattooleipzig)


    1 week, 1 day ago

    Hello

    We are trying to use Ultimate Member with a new theme but there is a problem with the layout. Can anyone help us solve the problem?

    Thank you

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support yuriinalivaiko

    (@yuriinalivaiko)

    Hello @tattooleipzig

    Does the broken element work well with the default theme “Twenty Twenty-Four”? In this case this is a theme issue, you should contact the theme support.

    I have looked into the page you linked to. Dynamic profile styles are lost. Perhaps a theme or some plugin removed the <style> tag that should be rendered just after the profile <div>.
    See https://prnt.sc/k7WKwmNjeiTq
    Try disabling a tool that removes styles. If it is not possible add custom CSS code to fix broken styles.

    Another issue – the fonticons-fa.min.css file with icon styles is lost.
    See https://prnt.sc/pyiWoXLYXvs3
    Reinstall the Ultimate Member plugin or better update it to the current version.

    Regards

    Thread Starter tattooleipzig

    (@tattooleipzig)

    Hello @yuriinalivaiko

    I contacted the theme author and he replied:

    Hi,

    Hello, thank you for reaching out to us. At first glance, I don’t see the issue being related to Brooklyn, as we use the UT constant while the plugin developer uses UM. The plugin developer is responsible for their plugin, not us. If the issue genuinely lies with Brooklyn, they could consider addressing it in a future update and making it compatible with Brooklyn. Therefore, please direct your concerns to the plugin developer. 

    Thank you! 

    What can I do now?

    best regards

    Thread Starter tattooleipzig

    (@tattooleipzig)

    I stupidly marked the topic as resolved. Can you change it back?

Viewing 3 replies - 1 through 3 (of 3 total)
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