• behroozjanfada

    (@behroozjanfada)


    Hello
    We have been using this plugin as a news ticker at the top of our site for a while. We noticed that when a page from the site remains open in the browser, the page becomes slow and heavy, and the news ticker bar itself also becomes extremely slow to the point where it stops moving. Is there a solution for this?

    The page I need help with: [log in to see the link]

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  • Plugin Author metaphorcreations

    (@metaphorcreations)

    Thanks for contacting me. The ticker display uses javascript to continually loop and position items. Normally this isn’t an issue, but there are times when certain other javascript on the page can cause problems with it. You can try running through the following article to try and track down which plugin/script may be conflicting: https://www.metaphorcreations.com/article/general/plugins/test-plugin-conflicts/. You can also see the ticker at the top of my site here and compare to how yours is running. I see there’s a slider script and flipbook script running on the home page. I would initially start with trying to disable those temporarily and see if anything changes.

    I do have plans to put together a ticker/marquee that mainly uses css, but I’m not sure when that will be available. It will still probably be a while.

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