• Resolved slavkon

    (@slavkon)


    Fatal error: Uncaught Error: Call to undefined method WPDataChart::getAllCharts() in classic editor, can you fix it please?

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  • Plugin Author wpDataTables

    (@wpdatatables)

    Hello,
    We are unable to reproduce this error, so we first need to ‘catch’ it to isolate what might be causing it on your Site.
    We will probably need to do some more detailed troubleshooting and investigate your Site to do this, so, the best will be if you can please open a ticket on our main Support platform here, and please try to elaborate in more detail there – where does that error come up exactly, does it happen when you try to load a specific table or chart on the back-end, or does it come up only on front-end?
    It is best if you can add screenshots or a Video, etc;
    ?and one of our Agents will respond as quickly as possible.
    If you send any sensitive data, just make sure to open a PRIVATE ticket – for security reasons.

    If you don’t have a licence (or if it expired), please open a pre-purchase ticket which doesn’t require a purchase code.

    Kind regards.

    • This reply was modified 4 days, 9 hours ago by wpDataTables.
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