Portfolio -‘Sorry, no posts matched your criteria’ Message

  • I am trying to create a portfolio gallery page displaying different projects under different category types for my company’s website. We are using the Bridge theme by Qode.

    I have created portfolio items and portfolio categories. Each portfolio item is linked to its relevant category of these categories.

    I then created a page to display the categories and portfolio items in a grid format. I used the portfolio list widget to do so and everything looks the way it is intended in the elementor workspace view.

    Then when previewing the page all that shows is the portfolio header with the following message below: ‘Sorry, no posts matched your criteria.’

    I cannot share the link because my company does not want the page published until it is 100% ready to be approved.

    This is beyond frustrating and there is no information to resolve this issue anywhere on the web. Can someone please help

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  • Hi, @maximilianec.

    The issue you’re experiencing could be due to the Status or Visibility of the Portfolio post types on your website.

    • Is their Status set to Published?
    • Is their Visibility set to Public?

    Either of the above could be preventing users from seeing the Portfolio posts if/when not logged in as an admin.

    Another possible cause could be that the Permalinks have not updated for the Categories and/or Portfolio posts on your site, if they are newly added/created. You can force a refresh of the Permalinks on your site by going to Settings > Permalinks and clicking the Save Changes button without changing any settings.

    You should also check that Caching is not showing you false results in the front-end of your site. I suggest you clear/delete/empty any caching that might be active via a plugin on your website, a server-based service (i.e. Cloudflare or SiteGround Cache), and on the browser you’re using (you can also try viewing your site via a private or incognito browser, or a different browser – e.g. use Edge instead of Chrome).

    I hope this helps!

Viewing 1 replies (of 1 total)
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