Bulk Process – Task timed out

  • Hello,

    I have the problem that when I use the “Start Bulk Processing” function, the process freezes after two images.

    My setting:
    Imagick with WebP and AVIF

    Log shows this last line: [2024-11-23 20:23:41][notice]test imagick image.jpg

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support nicholas2019

    (@nicholas2019)

    Hello,

    We are going to investigate the issue and will promptly provide you with an update.

    Kind regards.

    Are these images resized by WordPress? In the beginning I also had some freeze problems with 2 or 3 images out of a total of +/- 250 images.

    When you go to the Media Library (list view) are you able to use the Convert button? It’s a lot of work to convert them one by one, but this way you can exclude corrupt files.

    The JPG images worked just fine in my case, but when converting I got a freeze. After re-uploading these few images, everything worked properly. I don’t know if you face the same problem, but maybe it’s worth a try.

    Thread Starter selenii

    (@selenii)

    Exactly, when I do this in mediathek, everything works perfectly. Sometimes it takes a little time, but it works. Unfortunately I have far too many pictures, otherwise I would have done it manually.

    When you use the Imagick option and select only WebP, does it work? In my case it had to do with the AVIF conversion.

    In the log you can also see which file it converts before it freezes. This is how I found the files that were causing problems. But of course it would be nice if the developers find the cause and find a fix, so perhaps you could share the logs with them.

    Plugin Support tonyrobins

    (@tonyrobins)

    Hello @selenii @therealdj

    CompressX determines whether the image needs to be resized based on users settings. If resizing is needed, it will use WordPress’s resize API to handle it.

    It is actually hard to determine the cause as there is not much information about this kind of issue. One possibility we can guess is that there may be some problems with these images, causing the GD or Imgick library to encounter a fatal error when processing these images, resulting in the process being interrupted.

    We’d be happy to troubleshoot further if you could send us a debug zip from the System info tab of the plugin. When doing that, please include a link to the thread for us to track the issue.

    All the best,

    Thread Starter selenii

    (@selenii)

    Hello?@tonyrobins

    I think you identified my thread via the support request.

    Unfortunately, I can see in the log that it is not due to a format, but rather to the size, i.e. the resolution. There are several sizes that are defined in my WordPress. At one of these sizes the process freezes.

    Plugin Support nicholas2019

    (@nicholas2019)

    Thank you for your update. We are actively troubleshooting the issue and will notify you promptly once it has been resolved.

Viewing 7 replies - 1 through 7 (of 7 total)
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