Sender of notification of booking request is not right

  • Resolved saskia300476

    (@saskia300476)


    4 months ago

    So one more thing, I hope the last one before going live. When a reservation is made an email is send to the customer. I have set the name and emailadres in notifications, but it doesn’t use that when sending out the mail to the customer. How can I get that to work?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author wpdevart

    (@wpdevart)

    Hi.

    Can you share screenshots so we can see the problem?

    Thank you.

    Thread Starter saskia300476

    (@saskia300476)

    Picture 1 is the mail the owner of the site gets, the from (van in Dutch) should be the emailadress from the person who did the reservation. Picture 2 is the mail the customer gets, that should be send with the info as shown in picture 3. from name: de InspiratieKamers, email from [email protected] and not the postmaster adress it has

    Plugin Author wpdevart

    (@wpdevart)

    Hi.

    We think the problem is related to your mail server settings or your hosting email settings. This is not a plugin related issue, so it might be best if you report this issue to your hosting provider.

    You can also try enabling/disabling the “Use PHPMailer” option (Booking Calendar > Themes > Notifications tab). This may also help.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
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