13.3.9.1 the update of the feeds no longer works

Hi @gerhardst17 ,

There shouldn’t be any problems with the new update on refreshing feeds. Though, we did refactor things to use Woocommerce’s Scheduled Export for refreshing the feeds.

On your staging site, can you please try updating and running the migration/sync settings in Product Feed > Settings

Also, try creating a new feed and see if it updates or refreshes.

Hello @superlemon1998 ,

I would have tried migration/synchronization settings, doesn’t change anything unfortunately.

When creating a new feed, an error occurs. The feed is still created, but it doesn’t work either.
Here is an excerpt of the error mail from WordPress: Error details

An error of type E_ERROR was caused in line 619 of the file /sites/****/files/wp-content/plugins/woo-product-feed-pro/includes/Factories/Product_Feed.php. Error message: Uncaught Error: Call to undefined function AdTribes\PFP\Factories\as_has_scheduled_action() in /sites/****/files/wp-content/plugins/woo-product-feed-pro/includes/Factories/Product_Feed.php:619
Stack trace: 0 /sites/****/files/wp-content/plugins/woo-product-feed-pro/includes/Classes/Product_Feed_Admin.php(124): AdTribes\PFP\Factories\Product_Feed->run_batch_event() 1 /sites/****/files/wp-content/plugins/woo-product-feed-pro/includes/Classes/Product_Feed_Admin.php(525): AdTribes\PFP\Classes\Product_Feed_Admin->create_product_feed() 2 /sites/****/files/wp-includes/class-wp-hook.php(324): AdTribes\PFP\Classes\Product_Feed_Admin->generate_pages() 3 /sites/****/files/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() 4 /sites/****/files/wp-includes/plugin.php(517): WP_Hook->do_action() 5 /sites/****/files/wp-content/plugins/woo-product-feed-pro/includes/Classes/WP_Admin.php(199): do_action() 6 /sites/****/files/wp-inclu

Hi @gerhardst17,

Please go to Woocommerce > Status > Logs and check for any critical error logs. Pass the error logs here as it may provide more information on why it’s happening.

Also check on your woocommerce status that you have the latest/working action scheduler.

Error message: Uncaught Error: Call to undefined function

= This usually happens when the function it’s trying to call does not exist. It’s referring to the as_has_scheduled_action and this is from Woocommerce. There are no other reports of this or I was able to replicate this

I think it’s a conflict somewhere on your site. Do a basic debug where only Woocommerce, Product feed and storefront themes/plugins running.

Hi @superlemon1998,

thanks for the feedback!
Trying to find out something here.
Here’s an excerpt from the log, it’s actually always the same entry:

Uncaught Error: Call to undefined function AdTribes\PFP\Factories\as_has_scheduled_action() in /sites//files/wp-content/plugins/woo-product-feed-pro/includes/Factories/Product_Feed.php:619 Zus?tzlicher Kontext { “error”: { “type”: 1, “file”: “/sites//files/wp-content/plugins/woo-product-feed-pro/includes/Factories/Product_Feed.php”,
“line”: 619
},
“remote-logging”: true,
“backtrace”: [
“”,
“#0 /sites//files/wp-content/plugins/woo-product-feed-pro/includes/Classes/Product_Feed_Admin.php(256): AdTribes\PFP\Factories\Product_Feed->run_batch_event()”, “#1 /sites//files/wp-includes/class-wp-hook.php(324): AdTribes\PFP\Classes\Product_Feed_Admin->ajax_update_product_feed_status()”,
“#2 /sites//files/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()”, “#3 /sites//files/wp-includes/plugin.php(517): WP_Hook->do_action()”,
“#4 /sites/*/files/wp-admin/admin-ajax.php(192): do_action()”,
“#5 {main}”,
“thrown”
]
}

Hi @gerhardst17,

Can you please share your system report here? You can find the report on the WooCommerce > Status screen. Click on the Get System Report button, then copy and share that here within the Code block.

Thanks!

Hi @tanjiralmamun,

here the sysrem report.

Thank you for your support!

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/agb/<br><br>### Theme ###<br><br>Name: *<br>Version: 1<br>Author URL: <br>Child Theme: ? – Wenn du WooCommerce mit einem Theme<br>das du nicht selbst entwickelt hast<br>an eigene Bedürfnisse anpasst<br>dann empfehlen wir die Verwendung eines Child-Themes. Siehe Wie du ein Child-Theme erstellst (engl.)<br><br>WooCommerce Support: ?<br><br>### Templates ###<br><br>Overrides: */woocommerce/archive-product.php Version 3.4.0 ist veraltet. Die Hauptversion ist 8.6.0<br>*/woocommerce/content-product.php Version 3.6.0 ist veraltet. Die Hauptversion ist 9.4.0<br>*/woocommerce/content-single-product.php<br>*/woocommerce/emails/customer-completed-order.php<br>*/woocommerce/loop/add-to-cart.php Version 3.3.0 ist veraltet. Die Hauptversion ist 9.2.0<br>*/woocommerce/loop/loop-end.php<br>*/woocommerce/loop/loop-start.php<br>*/woocommerce/loop/pagination.php Version 3.3.1 ist veraltet. Die Hauptversion ist 9.3.0<br>*/woocommerce/loop/price.php<br>*/woocommerce/loop/result-count.php Version 3.7.0 ist veraltet. Die Hauptversion ist 9.4.0<br>*/woocommerce/loop/sale-flash.php<br>*/woocommerce/single-product/add-to-cart/simple.php Version 3.4.0 ist veraltet. Die Hauptversion ist 7.0.1<br>*/woocommerce/single-product/add-to-cart/variable.php Version 3.4.1 ist veraltet. Die Hauptversion ist 6.1.0<br>*/woocommerce/single-product/add-to-cart/variation.php Version 2.5.0 ist veraltet. Die Hauptversion ist 9.3.0<br>*/woocommerce/single-product/price.php<br>/sites/**.at/files/wp-content/plugins/woo-variation-gallery/templates/product-images.php<br>/sites/**.at/files/wp-content/plugins/woo-variation-gallery/templates/product-thumbnails.php<br>*/woocommerce/single-product/review-meta.php<br>*/woocommerce/single-product/review-rating.php<br>*/woocommerce/single-product/review.php<br>*/woocommerce/single-product/title.php<br>*/woocommerce/single-product-reviews.php<br>*/woocommerce/single-product.php<br>*/woocommerce/taxonomy-product_cat.php Version 1.6.4 ist veraltet. Die Hauptversion ist 4.7.0<br><br>Outdated Templates: ?<br>					<br>					<br>						Erfahre<br>wie du aktualisieren kannst					 |<br>					<br>						<br>					<br>					<br>						Cache mit Systemstatus-Theme-Informationen leeren<br><br><br>### Geolocation debug info ###<br><br>Default customer location: geolocation<br>MaxMind GeoIP database: ?<br>MaxMind GeoIP license: ?<br>MM_COUNTRY_CODE: ?<br>GEOIP_COUNTRY_CODE: ?<br>HTTP_CF_IPCOUNTRY: ?<br>HTTP_X_COUNTRY_CODE: ?<br>HTTP_X_REAL_IP: ?<br>HTTP_X_FORWARDED_FOR: ?<br>REMOTE_ADDR: 81.10.188.250<br>Real external IP: 81.10.188.250<br>WCPBC_USE_REMOTE_ADDR: –<br>Geolocation Test: ?<br><br>### PBC Settings ###<br><br>Version: 3.4.11<br>Base location: AT<br>Base currency: EUR<br>Price Based On: shipping<br>Shipping: –<br>Test mode: –<br>Test country: –<br>Load products price in background: ?<br>Prices entered with tax: ?<br>Calculate tax based on: billing<br>Display prices in the shop: incl<br><br>### Zone Pricing Deutschland ###<br><br>zone_id: deutschland<br>enabled: yes<br>name: Deutschland<br>countries: DE<br>currency: EUR<br>exchange_rate: 1<br>auto_exchange_rate: no<br>disable_tax_adjustment: no<br>order: 9999<br><br>### Admin ###<br><br>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>pattern-toolkit-full-composability<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>printful<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br>launch-your-store<br><br>Disabled Features: product-data-views<br>experimental-blocks<br>minified-js<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field<br>product-editor-template-system<br>blueprint<br>reactify-classic-payments-settings<br>use-wp-horizon<br><br>Daily Cron: ? Next scheduled: 2024-12-05 10:35:53 +02:00<br>Options: ?<br>Notes: 15<br>Onboarding: completed<br><br>### Social Login ###<br><br>Facebook: ? Available<br>Twitter: Disabled<br>Google: ? Available<br>Amazon: Disabled<br>Linkedin: Disabled<br>Paypal: Disabled<br>Instagram: Disabled<br>Disqus: Disabled<br>Yahoo: Disabled<br>Vkontakte: Disabled<br><br>### Action Scheduler ###<br><br>Complete: 903<br>Oldest: 2024-11-05 09:36:25 +0000<br>Newest: 2024-12-05 06:43:47 +0000<br><br>Failed: 2<br>Oldest: –<br>Newest: –<br><br>Pending: 3<br>Oldest: 2024-12-05 19:00:08 +0000<br>Newest: 2024-12-10 02:50:08 +0000<br><br><br>### Status report information ###<br><br>Generated at: 2024-12-05 08:49:37 +02:00<br>

Hi @gerhardst17 ,

Looks like your action scheduler seems to be working. Can you please go to Woocommerce > Status > Scheduled Actions and confirm that there are pending actions, it should look like this
https://ibb.co/Pw666VV

Also , if you haven’t yet try re-installing Woocommerce and Product Feed on their latest versions. Please also confirm if you create a new feed on the latest version if it can be refreshed fine.

It might just be that your feeds have trouble migrating and confirm if you already done a plugin/them conflict check