Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author WP connect

    (@wpconnectco)

    Hi @pawciak, thanks for using our add-on but the error message you get is not related to our add-on but to CF7 plugin. Our add-on is not sending the message, it is sending data in Airtable.
    Deactivate our add-on and you’ll get the same message. Try with a simpler form, deactivate others plugins or send a support message to the CF7 editor.
    Let us know!

    Thanks again.

    • This reply was modified 3 months ago by WP connect.
    Thread Starter pawciak

    (@pawciak)

    Well i’m surprised with your reply – this error message is not from CF7 but from your plugin. From the file entry.php, line 105:

    $submission_response = __( ‘Due to an error, your message could not be sent. Please try again later.’, ‘add-on-cf7-for-airtable’ );

    My form works perfectly while sending directly over the email. It is not working when trying to use your solution. Any ideas why?

    Plugin Author WP connect

    (@wpconnectco)

    Don’t be surprised—this error message comes from the CF7 plugin, not from our add-on. It could be caused by a misconfiguration or a conflict that triggers this error, which is why we display the message.

    Our add-on shows this message if there’s an issue when submitting data to Airtable. However, CF7 itself can also display this message. Typically, when an error occurs (e.g., “due to an error, etc.”), CF7 should send an email with the details of the error. We implemented this functionality in version 2.1.0.

    The best way forward would be to confirm whether you received this email with the error details.

    Please try with a simple mapping as well. 2 or 3 simple fields top. Send us as well you system and list of plugins.

    Thanks.

    Plugin Author WP connect

    (@wpconnectco)

    We close this ticket for now. Let us know if you need anything!

Viewing 4 replies - 1 through 4 (of 4 total)
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