Lots of Spam Orders Even After reCaptcha for WooCommerce Installed

  • Resolved jesseslam

    (@jesseslam)


    2 months, 4 weeks ago

    Hi,

    In the last few days my client started to get a number of spam orders so I installed and set up reCaptcha for WooCommerce using reCapctah V3 but it has had no effect spam orders still coming through. This plugin has always worked but am at a loss this time on what I can do to stop them.

    Can anyone throw any more light on this please?

    Jim Isles

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)

  • Same issue here – https://www.ads-software.com/support/topic/attcked-by-card-testing-decline-orders-with-origin-unknown/

    You might try the function and rewrite that worked for me in that thread.

    scott.dojodigital

    (@scottdojodigitalcom)

    Same!

    Hi @jesseslam,

    Thank you for reaching out

    Sorry to hear that you’re facing issues with spam orders. Just to have a better understanding on this issue, could you please confirm if by any chance you could be having the WooCommerce PayPal payments plugin to accept payments?

    Thread Starter jesseslam

    (@jesseslam)

    Hello,

    Yes we are and all the orders seem to be using the Advanced Card Processing from PayPal is this the issue is there something we need to do?

    Jim

    Hi again @jesseslam,

    Yes we are and all the orders seem to be using the Advanced Card Processing from PayPal is this the issue is there something we need to do?

    Our dev team is still looking into the issue, and we will be able to share an update very soon. At the moment, I’d recommend temporarily disabling PayPal payments while we work on a permanent fix for the issue.

    Thank you for your patience and understanding.

    Thread Starter jesseslam

    (@jesseslam)

    Hello,

    I disabled it last night after I saw your reply and that does see to have stopped them thank you.

    I assume once you’ve found a fix you’ll push an update out anyway?

    Hi @jesseslam,

    I disabled it last night after I saw your reply and that does see to have stopped them thank you.

    Glad to hear that temporarily deactivating the plugin stops the spam orders.

    I assume once you’ve found a fix you’ll push an update out anyway?

    Once we have a fix for, we will ensure to roll out an update as quickly as possible so that our users can continue using the plugins with ease.

    Thank you for your patience and understanding to this matter.

    Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello jesseslam,

    This is follow up message regarding your issue.

    Card testing is on the rise globally, especially during the holiday season.
    Our team is currently working on some solutions to help reduce the disruption it may cause.
    I suggest reviewing the steps in our doc on how to respond to card testing.

    Have a great day!

    Plugin Contributor Raluca

    (@ralucastn)

    We’ve also posted Card Testing Attacks and the Store API on our developer oriented blog with extra details on preventing card testing.

Viewing 9 replies - 1 through 9 (of 9 total)
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