Site Health is Not the Appropriate Place for Nags and Upsells

Hi @zobabe ,

Thank you for reaching out.

I’m not sure what you mean by “nag and upsell” in the Site Health. Could you please get back to me with more information, illustrated screenshots or screen recordings on this?

This is not a critical issue… This is a nag to purchase an additional service.

Hi @zobabe ,

Thank you for your message and the information.

I have lodged an internal bug report with our products team on this, and I have added this support thread in the bug report.

I am unable to provide an exact date or time estimate for when this bug will be fixed, but you’ll be notified when there are any updates.

In the meantime, you can circumvent this by adding the following definition in your wp-config.php file.

define( 'TEC_TICKETS_SEATING_DISABLED', true );

If you do have other concerns or issues you need help with, please create another thread, as it helps us track different issues.

Your patience on this matter is highly appreciated.

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Internal Bug Ticket Reference: TECTRIA-597

Thank you!

You’re welcome, @zobabe !

Hi @zobabe

We prioritize bugs by taking into consideration the number of users impacted as well as how the bug impacts one’s ability to run an event/sell tickets. I don’t have a specific timeline as to when this issue will be resolved, but trust that our team is aware. Our team communicates updates and bug fixes in our newsletter and via our changelog.

I’m happy to help if any other questions are coming up around this topic, otherwise I’ll go ahead and close this ticket.